Payment Options

Payment Options

1. Paying by Mail – Remittance Address:

Your Water District Name as it appears on your bill
:

P.O. Box 3150, Houston, Texas 77253-3150

2. Paying Online Using Credit/Debit Card or eCheck:

Register your account or pay as a guest
Pay one time or every month.

CLICK HERE TO ACCESS THE SECURE PAYMENT PORTAL AND YOUR ACCOUNT INFORMATION

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

3. Paying By Phone:

Payment using a live representative; please call (855) 270-3592.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

4. Paying Through Your Bank’s Bill Paying Services:

  • Add “Your District Name as it appears on your bill” to the bill pay option through your bank.
  • Add your account number for proper processing.
  • Complete with the District’s Remittance address above.

5. Paying at Your Local Supermarket:

  • Pay at your local HEB and Kroger
Present a payment coupon with the account number
. ($1.50 fee assessed for this service).

6. Paying at Walmart

  • Pay at your local Walmart
Present a payment coupon with the account number
. ($1.00 fee assessed for 3-day delivery)
($1.50 fee assessed for overnight delivery)

7. Paying in Person – Office Locations:

For Walk-Ups and 24-Hour Drop-Box in Kemah:
Galveston County WCID #12
524 Cien Street, Kemah, Texas 77565
(281) 334-3331

Hours for Cien Street Office:
Monday through Thursday, 8:00 a.m. to 1:00 p.m., 2:00 p.m. to 5:30 p.m.
Friday, 8:00 a.m. to 1:00 p.m.

To pay in person at these MDS offices
, Monday – Friday 8:30 a.m. – 4:30 p.m.

PAY WITH CHECK OR MONEY ORDER – NO CASH ACCEPTED

  • 406 W. Grand Parkway South, Suite 260, Katy, Texas 77494
  • 16758 Telge Road, Cypress, Texas 77429

8. TERMINATED SERVICES

If your water service has been TERMINATED for NON-PAYMENT, you can use:

  • Credit Card
  • Pay at the nearest MDS Office with a cashier’s check or money order.
  • Pay at a grocery store or Walmart with cash.

Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.